![]() Even after living in Europe for months, I was still getting monthly charges on my credit card for a long-canceled service. Again, a different time, another supervisor from the club told me that I needed to send a certified mail for my intent of cancelation. ![]() After paying another month in the next billing period, I learned it from another representative that the cancelation time is three months. In fact, I had to learn it in a hard way that I needed to cancel my account also in writing. The lady whose task was to represent the department failed to inform me that it was not a valid cancelation. Before that, I called the customer department for more than two months before my intended move. Recently I relocated my residence from the US to Europe. I was a member of this health club in DC for over 15 years.
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